Privacy Policy

Overview

Tia operates a peer-to-peer fashion rental marketplace. We collect personal data to fulfill contracts, comply with legal obligations, serve legitimate business interests, and (when applicable) with user consent.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

Information We Collect

Device Information

We automatically collect certain information when you visit our website or use our app, including:

• Version of web browser
• IP address
• Time zone
• Cookie information
• What sites or products you view

This information is collected for site functionality and analytics purposes.

User Information

When you create an account or make a transaction, we collect:

• Name
• Billing address
• Shipping address
• Payment information (processed via Stripe)
• Email address
• Date of birth
• Images (listing photos)
• Phone number

Additional Data

We may also collect:

• Instagram handles and profile information (when voluntarily shared)
• Stories and testimonials (with explicit consent before publishing)
• Event attendance details
• Social media identifiers

How We Use Your Information

We process your information under four legal foundations:

Contract Fulfillment

Processing rentals, payments, and communications between lenders and borrowers.

Legal Compliance

Meeting our legal obligations including tax and accounting requirements.

Legitimate Business Interests

Improving our services, preventing fraud, and ensuring platform safety.

Consent

Marketing communications require opt-in consent, which you may withdraw at any time.

Data Retention

• Financial records: Kept for seven years per accounting standards
• Order data: Persists for two years following account closure
• Anonymized information: May be retained indefinitely for analytics

Third-Party Sharing

We share data with the following service providers:

• Stripe: Payment processing
• AWS: Hosting and infrastructure
• Google: Analytics
• Meta: Analytics and advertising
• Professional advisors: Legal, accounting, and business services

We do not sell your data to third parties.

Your Rights

Under GDPR and Irish data protection law, you have the following rights:

• Right of Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a portable format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent for marketing at any time
• Right to Lodge a Complaint: Contact Ireland's Data Protection Commission

Cookies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Understand how you use our platform
• Improve our services

You can manage cookie preferences through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit and at rest
• Regular security assessments
• Access controls and authentication
• Secure payment processing via Stripe

Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes via email or in-app notification.

Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, contact us:

Email: hello@clubtia.com
Address: Tia Fashion Rental, Orchardstown, Clonmel, Co. Tipperary, Ireland

Data Protection Authority

If you have concerns about how we handle your data, you have the right to lodge a complaint with:

Data Protection Commission
21 Fitzwilliam Square South
Dublin 2, D02 RD28
Ireland
www.dataprotection.ie